Governor’s Cup Coffee Roasters Shop Fulfillment Policy

Welcome to Governor’s Cup Coffee Roasters! We’re committed to providing our customers with the highest quality products and exceptional service. Our fulfillment policies are designed to ensure a smooth and enjoyable experience. Please review the following policies regarding orders, returns, refunds, and more.

1. Refund Policy

If you’re not fully satisfied with your purchase, we’re here to help. Refunds are offered for select products under specific conditions:

Merchandise Refunds: Refunds for merchandise are available within 14 days of purchase if the item is unused, undamaged, and in its original packaging. Proof of purchase is required.

Gift Cards: All gift card purchases are final and non-refundable.

2. Shipping or Delivery Policy

For customers purchasing merchandise or coffee beans online, we offer the following options:

Shipping: We currently offer shipping within the United States. Standard shipping rates apply and will be calculated at checkout. Orders are typically processed within 2-3 business days, with delivery times depending on your location.

Delivery Exceptions: Orders placed on weekends or holidays may require additional processing time.

3. Return Policy and Process

Returns are accepted on merchandise items under the following conditions:

Eligible Items: Merchandise items (e.g., apparel, drinkware) that are unused, undamaged, and in original packaging.

Return Process: Please contact us at [contact email or phone number] to initiate a return. Returns must be initiated within 14 days of the purchase date, and customers are responsible for return shipping costs unless the item was defective or an error occurred with the order.

Non-Returnable Items: Perishable items such as coffee beans and consumables are non-returnable.

Contact Us

For any questions or assistance regarding your order, please contact us at:

Phone: [phone number]

Email: [email address]

Visit us:
Governor’s Cup Coffee Roasters
471 Court St NE,
Salem, OR 97301

Thank you for choosing Governor’s Cup Coffee Roasters. We value your business and look forward to serving you!